An adaptable, organized and adaptable person with 3+ years’ experience is in the field of Automation and Manufacturing Industry. I am interested in learning and working on new technologies.
Troubleshooting hardware and software issues and documentation solution, repair or replace defective equipment with support as needed, install, configure and update desktop and laptop software.
Providing routine technical support for desktop, laptop, server and network systems including hardware, application software, operating systems, and connectivity.
Performing routine system maintenance activities such as upgrades, virus scans, moving systems and documenting changes.
Prioritize and escalate issues and requests, fulfill technical requests from end users or route, and use knowledge transfer forums to identify and resolve problems.